Frequently asked questions
Everything people ask before buying Call Recorder. If yours isn't here, email hello@callrecorder.app.
Recording
Does it record both sides of the call?+
Yes — system audio (their voice coming out of your speakers) and your microphone are captured at the same time and mixed into a single .m4a.
Do I need BlackHole, Loopback, or a virtual audio driver?+
No. Call Recorder uses Apple's native ScreenCaptureKit to capture system audio, which means no kernel extension, no virtual device, no admin password.
Does the other person know I'm recording?+
Call Recorder doesn't send any signal to the call — no bot joins, no 'recording' banner appears for the other participant. That also means you're responsible for complying with your local law on recording consent.
Is there a maximum recording length?+
No hard limit. We've tested multi-hour recordings. The only constraint is your disk space.
Where are my recordings saved?+
~/Recordings/CallRecorder/, named by timestamp. The app never moves or uploads them.
Transcription
Which Whisper model do you use?+
Whisper large-v3-turbo, compiled to Core ML so it runs on the Apple Neural Engine. It's roughly large-v3 quality at 4× the speed.
How fast is transcription?+
On an M-series Mac, transcription runs at roughly 15–30× real time — a 30-minute recording finishes in about a minute.
Which languages are supported?+
All 99 languages supported by Whisper large-v3, including English, Spanish, Italian, French, German, Portuguese, Japanese, Korean, Mandarin, Arabic, Hindi.
Does transcription work offline?+
Yes — the model ships with the app and runs entirely locally. Disconnect from Wi-Fi, it keeps working.
Legal & privacy
Is it legal to record my calls?+
It depends on where you (and the other party) are located. One-party-consent places (most US states, UK, Canada) allow you to record calls you're a party to. Two-party-consent places (California, most of the EU) require disclosure. Call Recorder is a tool — please use it within the law.
Does the app phone home?+
No. The binary is code-signed without the network entitlement, meaning macOS will refuse any outbound connection from the app. Verify with Little Snitch.
Pricing & support
Why is it so cheap?+
Because running the app costs us almost nothing — no server, no API, no cloud GPU. At $15 lifetime we cover support and macOS update maintenance.
Can I get a refund?+
Yes — 30 days, no questions asked. Email hello@callrecorder.app.
Team license?+
Email us with your seat count. We do simple volume pricing above 5 seats.